Guarantee
Victoria Peak dog beds are guaranteed for two years against failure from normal
wear and tear and/or manufacturer's defects. As long as your dog didn't eat it and
you didn't use bleach, if a zipper breaks or a seam comes apart, or the cover just
flat wears out before you've had the bed for two years, email us a clear, close-up
snapshot of the flaw and we'll replace the item, free of charge.
Please note: We in no way warranty chewed or otherwise negligently destroyed beds.
If a return is necessary, the item must be re-shipped at purchaser's expense within
three days of their receiving it and arrive in clean, 'like new' condition to receive
full credit (for the purchase price only, minus 10% for handling), to be redeemed
in the form of Victoria Peak merchandise or store credit.
Please note: Because of their bulk, these beds, especially the extra-large sizes,
are too expensive to ship back and forth on a whim. If you are ordering a large
or extra-large bed, please take the time to put a measuring tape on the floor where
the bed will 'live' to make sure you have the space. If you have any questions on
bed size or anything else relating to Victoria Peak dog beds please feel welcome
to email jack@victoriapeak.com It's part of our customer service and we're most
happy to help.
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