Guarantee

Victoria Peak dog beds are guaranteed for two years against failure from normal wear and tear and/or manufacturer's defects. As long as your dog didn't eat it and you didn't use bleach, if a zipper breaks or a seam comes apart, or the cover just flat wears out before you've had the bed for two years, email us a clear, close-up snapshot of the flaw and we'll replace the item, free of charge.

Please note: We in no way warranty chewed or otherwise negligently destroyed beds.

If a return is necessary, the item must be re-shipped at purchaser's expense within three days of their receiving it and arrive in clean, 'like new' condition to receive full credit (for the purchase price only, minus 10% for handling), to be redeemed in the form of Victoria Peak merchandise or store credit.

Please note: Because of their bulk, these beds, especially the extra-large sizes, are too expensive to ship back and forth on a whim. If you are ordering a large or extra-large bed, please take the time to put a measuring tape on the floor where the bed will 'live' to make sure you have the space. If you have any questions on bed size or anything else relating to Victoria Peak dog beds please feel welcome to email jack@victoriapeak.com It's part of our customer service and we're most happy to help.